Jigsaw Studio
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Web designApril 20265 min read

Why we don't use templates (and why it matters less than people think)

Page builders are quick. They also stop being quick the moment your business outgrows the box they put you in. Here's what we mean.

Let's start by being fair to templates. A page builder will get a brand-new business online in an afternoon, for the price of a couple of coffees a month. If that's where you are, use one. We mean it, we'd rather you were live and learning than stuck waiting for a 'proper' site you can't yet justify.

But you didn't come to a studio's blog to be told to go and use a page builder. So here's the honest version of why we build from scratch, and the part most people miss: the template-versus-code argument matters far less than the thing sitting underneath it.

Templates are quick, until they aren't

A template is a set of decisions somebody else made, for a business that wasn't yours. Most of the time those decisions are fine. The trouble starts the day you need something the template never anticipated, a booking step that works the way you actually take bookings, a product page that explains the one thing your competitors don't, a layout that puts the detail that wins you work above the fold.

That's the moment the speed disappears. You start fighting the tool: bending your business to fit its boxes, stacking plugins to paper over the gaps, paying for a third add-on to undo what the second one did. The site that took an afternoon now takes a fortnight to change, and it gets a little slower every time you bolt something else on.

Fast isn't a vanity metric

All those plugins have a cost you can measure. Every extra script is a few hundred milliseconds on someone's phone, and a few hundred milliseconds is the difference between a visitor reading your pitch and hitting the back button. Google measures this too, it's called Core Web Vitals, and it quietly rewards fast, stable sites with better rankings.

When we write a site by hand, there's nothing in it that doesn't need to be there. No mystery code, no weight from a feature you'll never use. It loads quickly on a tired phone on a train, which is where most people will actually meet your business.

A website should bend around your business. Most templates quietly ask your business to bend around them instead.

You should own the thing you paid for

Here's the part that bites people later. With a lot of builders, you're renting. Stop paying and the site goes dark. Want a change the plan doesn't allow, and you're negotiating with a pricing tier instead of a person. The work is theirs; you're just borrowing it.

A hand-built site is yours outright. The code belongs to you, it'll run anywhere, and if you ever decide to work with someone else, you can take it with you. No lock-in, no monthly ransom to move a button.

So why does it matter less than people think?

Because the real question was never 'template or code'. A genuinely good developer can make a template sing, and a careless one can turn hand-written code into a mess. What actually matters is whether the people building your site are paying attention, to how your business works, to who's visiting, to the boring details that decide whether a visitor becomes an enquiry.

We don't use templates because, for the work we do, building from scratch is the most honest way to pay that attention. The code is just how the care gets in.

If you've outgrown a builder and you can feel the site holding you back, that's usually the sign it's time. We're happy to take a look and tell you straight whether a rebuild is worth it, sometimes it isn't, and we'll say so.

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